FAQ
Frequently Asked Questions
Hotel
The 4-star hotel is located in Naturns on the sunny side in a quiet hillside position. From there, guests enjoy a panoramic view of the town and the Vinschgau mountain peaks.
Check-in is possible from 2:00 PM. Check-out is until 11:00 AM.
The listed room prices are per person and include a ¾ gourmet board. This includes a breakfast buffet, an afternoon offering from 2:30 PM to 5:00 PM with cakes, soup, salads, and sausages, as well as a gourmet dinner in the evening.
Dogs are allowed for a fee. They are not permitted in the dining rooms, on the panoramic terrace, in the outdoor pool, or in the wet areas.
Bicycles, mountain bikes, and e-bikes can be rented from us. City bikes are free of charge; city e-bikes are available for a fee. There is a locked storage room for bicycles.
Wellness
The wellness oasis includes a sauna world, an indoor pool with thermal water, a heated adventure outdoor pool, beauty and massage services, as well as a fitness room.
Yes. The indoor pool is fed with thermal water and heated to 32 °C. There is also a heated adventure outdoor pool with a water slide and a children's paddling pool. Sun loungers, umbrellas, bath towels, and bathrobes are provided for guests.
Yes, the fitness room is equipped with a power tower, stepper, ergometer with pulse control, treadmill, and cross-trainer.
Offered are, among others, facial treatments, massages, body treatments, as well as manicures and pedicures. We recommend booking appointments by phone or email in advance to ensure availability of the desired treatments.
Yes. Free use of the beauty and sauna oasis is included.
Children
Yes. Around the house there is open green space and a playground with a sandbox, swing, and wooden house. In Naturns, there are playgrounds, mini-golf, an adventure indoor pool, and swimming facilities with a water slide and water mushroom. The local tourism association also organizes activities such as llama trekking tours for families.
During the holiday months of July and August, there is children's entertainment and care starting from three years old. The communal children's dinner begins at 6:30 PM; alternatively, children can be supervised during the parents' dinner.
The children's entertainment in July and August is aimed at children from 3 years old.
